Www.www Problems

“When I attempt to access my site, I see a _www.www. in front of my custom domain name.”

This is caused by a misconfiguration.

IMPORTANT: The solution below is for a typical Webflow site setup. If you are trying to make your root domain ( without the _www ) your default domain, then you need CNAME flattening support in your DNS, and a different configuration.

Typical Webflow Solution

1. In your DNS, verify that your A and CNAME records are properly configured and propagated. This can take up to 48 hours to happen worldwide.
2. In your Webflow Site Settings, set the _www version of your domain name as the Default Domain.
3. Republish.

Wait for the smoke to clear. Browsers can cache redirects for hours.

Resources

https://university.webflow.com/lesson/connect-a-custom-domain

https://university.webflow.com/lesson/set-a-default-domain

https://university.webflow.com/lesson/set-the-root-domain-as-the-default-domain-on-ssl-hosting

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